This Add-On for DownloadPlus for Magento introduces Email Follow-Up for automated follow-up email messages to customers purchasing or downloading your Downloadable Products.

It monitors the downloading activities of your stores Customers and Guest Visitors. Whenever a Customer purchases a Downloadable Product, or one of the other Events occurs, a related Follow-Up Email is queued to be sent to the Customers Email Address. Guest Visitors are supported such that for downloading a Sample or a Link-Sample of a Downloadable Product the Email Address is asked for when there is a Terms of Use active for the related download type.

Each Follow-Up Email is able to be queued with definable resend frequency, so that after x-Days the same Follow-Up Email is being resent.

Management and Monitoring of the Follow-Up Email Queue is made possible through the related Follow-Up Email Queue on Downloadable Products page that allows to preview, send, mark as bounced or unsubscribe queued Email Messages.

Email Addresses marked as bounced are kept in the Stores database and used for verification of guest email addresses entered on a Terms of Use page. That way, over time, non-existing Email Addresses are learnt by the Add-On and further use of these Email Addresses prevented.

A link inside of each Follow-Up Email allows the recipient to unsubscribe future messages, as well as directly from the Customer Account in the Store Administrator.

Following Events are monitored and trigger a Follow-Up Email with this Add-On:

• First Download of Downloadable Product Sample
• First Download of Downloadable Product Link Sample
• First Download of purchased Download
• Before date-expiration of purchased Download (if the purchased Download has a date expiration)
• After date-expiration of purchased Download (if the purchased Download has a date expiration)
• On Downloadable Product Update
• On Download of a additional Product Download
• On availability of a new Magazine Issue (in combination with DownloadPlus Magazine Add-On)
• Before expiration of a Magazine Subscription (in combination with DownloadPlus Magazine Add-On)
• After expiration of a Magazine Subscription (in combination with DownloadPlus Magazine Add-On)

Requires the DownloadPlus for Magento extension.

See also the full Documentation on this extension here...